Job Application - Greater Omaha Chamber Of Commerce

Job Posting CLOSED

Navigator, GrOW

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

·       Resource Navigation – Confidential in-take and assessment of individual employees at member companies and connection to services and community resources to overcome work and life issues that may interfere with their ability to continue their employment.

·       Resource Cultivation - Build a strong body of knowledge around housing, legal, transportation, food assistance, childcare, health/mental health, career and financial coaching resources. With Support from the Director, work to expand the network and variety of resources available to employees.

·       Planning and Preparation – Gain trust with employees by developing a client-centered plan to enable coaching of clients they gain confidence needed to initiate contact with professional resources. (i.e. prepare and dispel myths about mental health and services, suicidal ideation, relapse prevention and support etc). Coach effective communication skills and role play to establish and maintain healthy relationships inside and outside of the workplace.

·       Ongoing Support—Weekly and monthly check-ins with employees for the duration of employment to ensure successful connection and plan maintenance.

·       Business Outreach - Provide information and participate in employer meetings as necessary to encourage participation in the program. Educate employers on how barriers affect job performance. Develop understanding of member company’s human resources policies, benefit plans, and workforce concerns.

·       Financial Coaching – Work with employees of employer member companies and provide assistance with spending plans, budgeting, credit repair and individual/family financial planning. Develop competency in financial coaching techniques.

·       Data Collection and Reporting - Consistently collect and accurately enter data on service delivery; contribute to developing and administering surveys for program monitoring and evaluation purposes; utilize data to continually improve services and programming; collect and capture qualitative data and employee stories to provide context and deepen understanding to our employer partners. Maintain confidentiality of employee data.

·       Community Networker – Serve as liaison to employer/employees and share important information about events and opportunities for involvement in the community at-large.

·       Program Development - Enthusiastically contribute to building the GrOW program and work collaboratively with the Director to champion our mission. Demonstrate a passion for serving our clients and our community.

·       Growth Mindset - Share failures, successes and lessons-learned with a focus on honest assessment and continual improvement.

·       Actively participate in diversity, equity and inclusion training in order to advance along one’s own journey of inclusion and acceptance.

·       Personally and professionally live out the Greater Omaha Chamber’s commitment to opportunity, diversity and equity.

Expected Salary Range: $45,000 - $55,000

 

OTHER DUTIES AND RESPONSIBILITIES:

1.     Support other Chamber events and initiatives as requested

 

SUPERVISORY RESPONSIBILITIES:

None

FISCAL RESPONSIBILITY:

 All expenditures require the approval of the director and department senior vice president.

 


QUALIFICATIONS:

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed should be representative of the knowledge, skill and/or ability required.  Reasonable accommodations will be made to enable individuals with disabilities to perform essential functions.

 

Education and related work experience

Bachelor’s degree in a human behavioral related field, Public Administration, or Business field.  Equivalent work experience will be considered.

Certifications, Licenses, Designations

n/a

 

Other Skills and Qualifications

1.     Understanding of financial asset-building programs.

2.     Familiarity with government assistance programs, regulations, and local non-profits and agencies.

3.     Proficiency in MS Office applications and basic databases.

4.     Ability to learn and utilize new technology quickly.

5.     Experience capturing data in case management databases; attention to detail, demonstrates consistency and accuracy in data entry.

6.     Willing and able to accommodate a flexible schedule and an adaptability to change.

7.     Demonstrated ability to work with diverse populations.

8.     Strong written and oral communication skills.

9.     Excellent presentation skills.

10. Demonstrated ability to maintain confidentiality.

11. Ability to work with limited supervision in a fast-paced environment.

12. Ability to successfully manage multiple projects and tasks.

 

Physical Demands/Misc.

1.     Typical office environment

2.     Valid Driver’s License; ability to drive and provide own transportation to accommodate meetings outside the office on a daily basis.

The Greater Omaha Chamber of Commerce is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. 

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, leave of absence, compensation, benefits, training, and others.  This list is not exhaustive. The Greater Omaha Chamber of Commerce makes hiring decisions based solely on qualifications, merit, and business needs at the time.