|
Purpose:
The HERO Program Director is responsible for the overall clinical and
operational management of a 24/7 dual diagnosis addiction recovery program,
ensuring delivery of high-quality, evidence-based services that meet client
needs and comply with all applicable regulations. The Program Director
provides leadership, oversight, and strategic direction for clinical/non-clinical
staff, programming, and client care while fostering a trauma-informed,
culturally competent, and client-centered approach to treatment. This role
includes oversight of both mental health and substance use disorder services
and ensures seamless integration of co-occurring care. The HERO Program
Director reports to the Chief Programs Officer in all matters related to the
programs.
|
|
Key Accountabilities:
Oversight
& Supervision
- Provide supervision, guidance, coaching
and staff development for all the HERO program staff; clinical and
non-clinical.
- Ensure all documentation (including
assessments, treatment plans, and progress notes) is accurate, timely,
and compliant with regulatory, licensing, and organizational
requirements.
- Conduct regular clinical chart audits,
in conjunction with the finance department, to ensure accuracy, quality
and effectiveness of care.
- Review, develop and implement
evidence-based programming that addresses co-occurring disorders.
- Promote and maintain high ethical
standards in clinical practice aligned with professional licensure
requirements (e.g., LIMHP, LADC).
- Responsible
for maintaining a consistent on-site presence and providing oversight
for the 24/7 HERO residential and non-residential substance use and
co-occurring treatment programs.
- Coordinate
and assign interns to appropriate therapists; provide weekly supervision
for master’s-level interns and support undergraduate students through
scheduled discussions and learning contract reviews. Maintain regular
communication and collaboration with university supervisors as needed.
Program
Management & Compliance
- Maintain program compliance with all
local, state, and federal regulations, including CARF and DHHS
standards.
- Oversee accurate and timely billing
practices, in partnership with the finance team.
- Participate in audits and prepare
documentation required for licensure and accreditation.
- Contribute
to the development of the organization’s mission and vision, and ensure
alignment between strategic objectives and the goals of the HERO
program.
- Collaborate
with the Finance Department to oversee all billing operations, including
state parole/probation vouchers, federal offender reimbursements,
Medicaid claims, and client self-pay transactions.
Team
Leadership & Culture
- Foster
a culture-driven work environment grounded in open communication, mutual
understanding, transparency, and effective conflict resolution.
- Model healthy boundaries,
professionalism, and trauma-informed care principles.
- Provide regular coaching and
performance evaluations to direct reports.
- Lead weekly clinical team meetings and
interdisciplinary collaboration.
- Observe, train and follow-up on
clinical group processing efficacy and engagement.
Client Care
& Engagement
- Monitor client progress and outcomes,
ensuring individualized, client-centered plans of care.
- Support coordination of care with
external agencies, courts, probation officers, and family systems.
- Foster an environment of dignity,
grace, autonomy, and recovery.
Collaboration
& Strategic Vision
- Partner with the CPO to assess
community needs and identify opportunities for program development.
- Cultivate ongoing partnerships (e.g.
community, universities, law enforcement, VA)
- Develop and implement training
initiatives for both clinical and support staff.
- Serve as a liaison between leadership
and front-line staff to promote transparency and effective communication.
Confidentiality
and Compliance
- Strictly adhere to HIPAA and 42 CFR
Part 2 regulations to protect the confidentiality of all client health
and substance use information.
- Maintain the confidentiality of all
agency operations, sensitive documentation, and internal communications.
- Ensure compliance to safeguard client
files, electronic medical records, and other confidential information.
Professional
Growth and Development
- Participate in regular supervision
sessions to review clinical cases, review group leadership, discuss
treatment strategies, and monitor client progress.
- Engage
in ongoing personal and professional development through reading,
research, workshops, seminars, and other continuing education activities
to enhance therapeutic skills and maintain licensure as a mental health
practitioner and/or alcohol and drug counselor.
- Fulfill
all agency-mandated training requirements in a timely and consistent
manner.
Qualifications:
- Master’s degree in Counseling, Social
Work, Psychology, or related field.
- LIMHP (Licensed Independent Mental
Health Practitioner) licensure in the State of Nebraska strongly
preferred; however, candidates with active LMHP (Licensed Mental Health
Practitioner) or LADC (Licensed Alcohol and Drug Counselor) licensure
will be considered. Dual licensure is preferred
- Minimum 2–4 years of clinical
experience in a dual diagnosis or addiction treatment setting.
- Minimum 2 years of supervisory
experience preferred.
- Demonstrated knowledge of
trauma-informed care, motivational interviewing, and evidence-based
practices.
- Strong organizational, communication,
and leadership skills.
- Proven experience in leadership roles
with progressively increased responsibility and staff supervision.
- Demonstrated
knowledge and hands-on experience managing accreditation standards and
compliance processes.
- Pushing/pulling-Periodically
- Lifting up to 20
pounds-Periodically
|