Job Posting CLOSED
Support Specialist II, Certification
SYNOPSIS:
This position requires organizational skills, computer skills and customer service skills. Responsibilities and associated
duties are of a confidential nature. This position will assist the Certification Director and Certification Department in
providing services to students and graduates of the Alabama Fire College and provides support services to other AFC
employees.
This position is a non-exempt, full-time benefited position with a salary range of $32,966 ($15.85/hr) - $48,728 ($23.43/hr) based on
experience and qualifications.
APPLICATION DEADLINE/PROCEDURE:
Complete applications must be submitted by 4:00 P.M., Thursday, February 16, 2023. A complete file consists of the AFC
employment application, current resume addressing how you fulfill both the required and preferred qualifications, copy of
diploma or transcripts verifying education requirements. Failure to receive any of the items listed above by the closing
date, will result in disqualification of consideration for this position. The Alabama Fire College may extend the application
deadline to ensure an adequate pool of qualified applicants.
ESSENTIAL JOB FUNCTIONS:
· Understand written and verbal instructions including, but not limited to:
- Assimilating knowledge of institutional policies and procedures
- Independently following departmental guidelines and procedures
- Demonstrates a commitment to quality initiatives and processes
- Ability to work independently and as part of a team as assigned
- Deal with multiple projects, programs and initiatives simultaneously while maintaining a high degree of organization and effectiveness
- Advanced computer skills, including maintaining and working within a database with a high level of accuracy
- Working well under pressure to meet deadlines and in critical situations
- Display great people skills, maintain positive working relationships, and exhibit a strong work ethic (preparation and promptness)
- Demonstrate a familiarization with processes, policies and procedures typically found in collegiate institution
- Effectively maintain a testing function that is secure and valid for the purposes of certification
- Demonstrate effective written and oral communication skills
OTHER DUTIES AND RESPONSIBILITIES:
- Creates correspondence and reports applicable to the duties of the position
- Assists in verifying Fire Fighter employment data is collected and processed in accordance with State policy and procedures
- Enter Fire Fighter employment data into the certification database
- Assists with data entry related to Fire Fighter car tags
- Assists with processing all aspects of certification exams and processes
- Assists with processing all aspects of the course evaluation processes
- Process reports daily, weekly, monthly, quarterly and yearly
- Process incoming and outgoing correspondence
- Maintain filing systems using standard records management systems
- Receives calls and visitors in accordance to office policies and procedures
- Orders and maintains supplies needed for assigned responsibilities
- Perform other duties as assigned
- Maintains confidentiality and security
- Actively and creatively participate in assigned committees and special projects
QUALIFICATIONS:
- Proficiency in Micorosoft Office required
- Associates Degree or five years experience working in a state or provincial fire service training system preferred
- Ability to work with a database preferred
- Experience in editing/proofreading preferred
The Alabama Fire College is an equal opportunity employer. It is our policy that no employee or applicant for employment or promotion, on the basis of any impermissible
criterion or characteristic including, without limitation, race, color, national origin, religion, marital status, disability, sex, age or any other protected class as defined by federal
and state law, shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity or employment. The Alabama Fire
College will make reasonable accommodations for qualified disabled applicants or employees. The Alabama Fire College reserves the right to withdraw this job a
announcement at any time prior to the selection.