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Key Responsibilities:
Clinical Oversight &
Supervision
- Provide
supervision, guidance, coaching and staff development for the Program
Manager, licensed clinicians and Resident Support Specialists of the
HERO programs.
- Ensure all documentation (including
assessments, treatment plans, and progress notes) is accurate, timely,
and compliant with regulatory, licensing, and organizational
requirements.
- Conduct regular clinical chart audits to
ensure quality and effectiveness of care.
- Develop and implement evidence-based
programming that addresses co-occurring disorders.
- Promote and maintain high ethical standards
in clinical practice aligned with professional licensure requirements
(e.g., LIMHP, LADC).
- Maintain a consistent on-site presence and provide oversight
for the 24/7 HERO residential, intensive outpatient (IOP), and outpatient
(OP) substance use and co-occurring treatment programs.
- Coordinate and assign interns to appropriate therapists;
provide weekly supervision for master’s-level interns and support
undergraduate students through scheduled discussions and learning contract
reviews. Maintain regular communication and collaboration with
university supervisors as needed.
Program Management &
Compliance
- Lead programmatic planning, implementation,
and evaluation in collaboration with the Chief Program Officer (CPO).
- Maintain program compliance with all local,
state, and federal regulations, including CARF and DHHS standards.
- Oversee accurate and timely billing
practices, in partnership with the finance team.
- Participate in audits and prepare
documentation required for licensure and accreditation.
- Contribute to the development of the organization’s mission
and vision, and ensure alignment between strategic objectives and the
goals of the HERO program.
- Collaborate with the Chief Program Officer to oversee all
billing operations, including state parole/probation vouchers, federal
offender reimbursements, Veterans Administration billing, Medicaid
claims, and client self-pay transactions.
Team Leadership &
Culture
- Foster a culture-driven work environment grounded in open communication,
mutual understanding, transparency, and effective conflict resolution.
- Model healthy boundaries, professionalism,
and trauma-informed care principles.
- Provide regular coaching and performance
evaluations to direct reports.
- Lead weekly clinical team meetings and
interdisciplinary collaboration.
Client Care &
Engagement
- Monitor client progress and outcomes,
ensuring individualized, client-centered plans of care.
- Support coordination of care with external
agencies, courts, probation officers, and family systems.
- Foster an environment of dignity, grace,
autonomy, and recovery.
Collaboration &
Strategic Vision
- Partner with the CPO to assess community
needs and identify opportunities for program development.
- Cultivate ongoing partnerships (e.g. community,
universities, law enforcement, VA)
- Develop and implement training initiatives
for clinical and support staff.
- Serve as a liaison between leadership and
front-line staff to promote transparency and effective communication.
Confidentiality and
Compliance
- Strictly adhere to HIPAA and 42 CFR Part 2
regulations to protect the confidentiality of all client health and
substance use information.
- Maintain the confidentiality of all agency
operations, sensitive documentation, and internal communications.
- Ensure compliance with office and record
security protocols to safeguard client files, electronic medical
records, and other confidential information.
Professional Growth and
Development
- Participate in regular supervision sessions
to review clinical cases, discuss treatment strategies, and monitor
client progress.
- Engage in ongoing personal and professional
development through reading, research, workshops, seminars, and other
continuing education activities to enhance therapeutic skills and
maintain licensure as a mental health practitioner and/or alcohol and
drug counselor.
- Fulfill all agency-mandated training
requirements in a timely and consistent manner.
Qualifications:
- Master’s degree in Counseling, Social Work,
Psychology, or related field.
- Active LIMHP (Licensed Independent Mental
Health Practitioner) and/or LADC (Licensed Alcohol and Drug Counselor)
in the state of Nebraska.
- Minimum 3–5 years of clinical experience in
a dual diagnosis or addiction treatment setting.
- Minimum 2 years of supervisory experience.
- Demonstrated knowledge of trauma-informed
care, motivational interviewing, and evidence-based practices.
- Strong organizational, communication, and
leadership skills.
- Proven experience in administrative
leadership roles with progressively increased responsibility and staff
supervision.
- Demonstrated knowledge and hands-on
experience managing CARF accreditation standards and compliance
processes.
- Skilled in program development,
implementation, and budget management, ensuring fiscal responsibility
and alignment with organizational goals.
- Exceptional verbal and written communication
skills, with the ability to communicate effectively across all levels of
the organization.
- Capable of working independently with sound
judgment, discretion, and minimal supervision.
- Committed to providing culturally responsive
services and working effectively with individuals from diverse
backgrounds.
- Proficient in Microsoft Office Suite (Word,
Excel, PowerPoint, Access), with strong computer literacy.
- Highly organized and detail-oriented, with
strong time management skills.
- Demonstrated ability to prioritize,
multitask, and manage both short- and long-term projects in a fast-paced
environment.
- Collaborative and responsive team leader,
capable of working efficiently under pressure while fostering a
supportive, accountable, and ethical work environment.
- Dedicated to maintaining strict
confidentiality in all matters related to client care, documentation,
and internal HERO program operations.
Working Conditions:
The work environment
characteristics described here represent those an employee encounters while
performing the essential functions of this position. Reasonable
accommodations may be made to enable individuals with disabilities to perform
these functions successfully. The role is performed primarily in an indoor
office setting and is not subject to exposure to adverse weather conditions.
The noise level in the work environment is typically moderate. Full-time, salaried position with on-call
responsibilities as needed, including occasional evening or weekend duties.
Standing - Periodically
Sitting - Periodically
Kneeling – Periodically
Pushing/Pulling– Periodically
Lifting up to 20 pounds - Periodically
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