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Key
Responsibilities:
Recruitment & Outreach:
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Develop and implement volunteer recruitment strategies to
attract individual, group, and corporate volunteers.
·
Build relationships with local community organizations,
businesses, schools, and other potential volunteer sources.
·
Coordinate with marketing and communications teams to promote
volunteer opportunities via social media, newsletters, and other platforms.
On-boarding & Training:
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Manage the volunteer on-boarding process, including application
review, background checks, orientation, and necessary training.
·
Create and maintain a volunteer training program that equips
volunteers with the knowledge and tools to support Stephen Center's programs.
·
Ensure compliance with all policies, procedures, and safety
protocols for volunteers.
Assignment & Scheduling:
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Assign volunteers to appropriate roles based on skillsets,
interests, and availability, ensuring alignment with organizational needs.
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Maintain a volunteer schedule, ensuring adequate coverage for
critical activities.
·
Manage group volunteer projects, coordinating with internal
departments and external partners.
Campus Tours:
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Conduct individual and group tours of the Stephen Center campus
to educate the community on our mission and impact.
·
Develop engaging, informative content for campus tours, tailored
to various audiences (corporate partners, community groups, potential
donors).
Volunteer Retention & Recognition:
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Foster a positive volunteer experience by maintaining open
communication and providing ongoing support.
·
Plan and execute volunteer appreciation events and initiatives
to recognize and celebrate contributions.
·
Collect feedback from volunteers to continually improve the
volunteer program.
Data Management & Reporting:
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Maintain accurate records of volunteer hours, roles, and
contributions in the volunteer management system.
·
Provide regular reports to the Chief Experience Officer on
volunteer program metrics and goals.
Position
Requirements
- Bachelor’s degree in a related field
(social services, non-profit management, communications) or equivalent
experience.
- 2+ years of experience in volunteer
management or similar roles in a non-profit environment.
- Strong organizational skills with the
ability to manage multiple tasks and priorities effectively.
- Excellent interpersonal and
communication skills, capable of working with diverse groups of people.
- Experience in planning and executing
large volunteer events and corporate partnerships is a plus.
- Familiarity with volunteer management
software or databases is preferred.
- Passion for serving individuals
experiencing homelessness or in addiction recovery programs.
Work Environment
- Full-time position, primarily on-site,
between the hours of 8:00 AM and 4:30 PM.
- Flexibility to work occasional evenings
and weekends to support volunteer events or tours.
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