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Key Responsibilities:
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Develop and implement volunteer
recruitment strategies to attract individual, group, and corporate
volunteers.
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Build relationships with
local community organizations, businesses, schools, and other potential
volunteer sources.
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Coordinate with marketing and
communications teams to promote volunteer opportunities via social media,
newsletters, and other platforms.
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Manage the volunteer on-boarding
process, including application review, background checks, orientation, and
necessary training.
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Create and maintain a
volunteer training program that equips volunteers with the knowledge and
tools to support Stephen Center's programs.
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Ensure compliance with all
policies, procedures, and safety protocols for volunteers.
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Assign volunteers to appropriate
roles based on skillsets, interests, and availability, ensuring alignment
with organizational needs.
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Maintain a volunteer
schedule, ensuring adequate coverage for critical activities.
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Manage group volunteer
projects, coordinating with internal departments and external partners.
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Conduct individual and group
tours of the Stephen Center campus to educate the community on our mission
and impact.
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Develop engaging, informative
content for campus tours, tailored to various audiences (corporate partners,
community groups, potential donors).
- Volunteer Retention & Recognition:
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Foster a positive volunteer
experience by maintaining open communication and providing ongoing support.
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Plan and execute volunteer
appreciation events and initiatives to recognize and celebrate contributions.
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Collect feedback from
volunteers to continually improve the volunteer program.
- Data Management & Reporting:
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Maintain accurate records of
volunteer hours, roles, and contributions in the volunteer management system.
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Provide regular reports to
the Chief Experience Officer on volunteer program metrics and goals.
Qualifications:
- Bachelor’s degree in a related field (social services,
non-profit management, communications) or equivalent experience.
- 2+ years of experience in volunteer management or similar
roles in a non-profit environment.
- Strong organizational skills with the ability to manage
multiple tasks and priorities effectively.
- Excellent interpersonal and communication skills, capable of
working with diverse groups of people.
- Experience in planning and executing large volunteer events
and corporate partnerships is a plus.
- Familiarity with volunteer management software or databases
is preferred.
- Passion for serving individuals experiencing homelessness or
in addiction recovery programs.
Work Environment:
- Full-time position, primarily
on-site, between the hours of 8:30 AM and 2:30 PM. Will consider a
remote work environment from 2:30 PM-5:30 PM.
- Flexibility to work occasional
evenings and weekends to support volunteer events or tours.
Great health benefits: Medical Dental and vision are 100% employer paid Employer paid STD Salary Range: $19-$21 per hr Other Benefits include: SIMPLE IRA with 3% match Paid PTO Complimentary Life Insurance, Accidental Death/Dismemberment Insurance 10 paid holidays Free Planet Fitness membership to 36th & L location-$120 value! 22% Discount at Verizon Wireless Free on-site lunches Monthly employee engagement activities, recognition opportunities and more!! Stephen Center offers competitive salaries and a full array of benefits commensurate with NAM Guidelines. Stephen Center is an Equal Opportunity Employer.
Thank you for your interest in Stephen Center!
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