Job Posting CLOSED
Resident Support Specialist On-Call
Purpose: The Stephen Center Resident Support Specialist is
responsible for the care and oversight of the clients residing in the mental
health and substance abuse program. This person is responsible for ensuring
services for residents are consistent with regulations and established best
practices. The primary duty is to be of services to residents and to ensure
they have an overall positive experience.
Key Accountabilities:
- Ensure all safety and
security guidelines are followed.
- Checking property of
new and existing clients, ensuring all items are transferred to the heat
room.
- This position assures
the office is fully staffed during the night hours of operations.
- Staff has the
opportunity to direct clients by assisting them with questions, problems,
and emergency situations.
- Monitor and maintain
appropriate client behavior using Program rules as guidelines. Initiate
appropriate consequences as necessary.
- Monitor and log
client’s medication including counting medication upon arrival and
observing daily intake in partnership with Case Managers.
- Inspect rooms for
order and cleanliness. Follow up
accordingly with clients violating rules in partnership with Case
Managers.
- Keep hallways and
rooms clean and orderly.
Assist/direct clients to follow through with chores.
- Answer clients and
agency questions.
- Support the Front Desk
by answering incoming calls and distributing messages for clients.
- Collecting exit
information upon departure.
- Generate
incident reports as necessary
- Clearly
and accurately communicate with staff regarding client intakes.
- Data
Entry into appropriate EHR system as assigned.
- Perform
all other related duties as assigned.
Starting wage: $15.00/hour Hours and schedule will vary as needed.
Position Requirements:
·
Ability to two way verbally
communicate
·
Standing - Periodically
·
Walking - Periodically
·
Kneeling –
Periodically
·
Pushing/Pulling– Periodically
·
Lifting up to 25 pounds – Periodically
·
Conducts
self in a manner of professionalism that is conducive to recovery from mental
illness, co-occurring disorders and overall wellness, including a minimum of
one year of continuous sobriety if in recovery, from the substance for which
you are in recovery.
·
Abides
by all specific program and Agency procedures, policies, and requirements.
·
An authentic and
honest employee plays a key role in the client’s recovery. Often, an employee
will inadvertently become a role model for the client. That means the employee
should conduct their personal and professional lives with honesty and
integrity.
·
Work environment
characteristics described here are representative of those that must be met by
an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.
While performing the duties of this job, the employee is not exposed to
weather conditions. The
noise level in the work environment is usually moderate.
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