Job Application - Stephen Center, Inc.

Job Posting CLOSED

PSH Program Manager

Stephen Center has served homeless and low-income individuals in Omaha since 1984 with the mission to partner with the community, families and individuals to overcome homelessness, addiction and poverty.  The Pettigrew Emergency Shelter and Permanent Supportive Housing offerings provide safe and secure housing while individuals and families complete an assessment of permanent housing options. All Stephen Center residents have access to dual diagnosis support services via the HERO addiction/recovery program. 100% of Stephen Center shelter supportive housing participants are living in poverty.  Housing transition support identifies poverty barriers that may impact one’s ability to achieve or maintain permanent housing through case management, life skills, and behavioral health services. Stephen Center serves approximately 250 people daily in all programs.

Key Accountabilities: The Program Manager reports to and is directly responsible to the Chief Operations Officer in all matters related to the operation, planning, organizing and management of the PSH apartments/facility.

·         Consistent presence and oversight of PSH;

·         Assurance of a safe, sober environment program;

·         Day-to-day maintenance of a sufficient resident-staff ratio;

·         Designation of a substitute who is responsible and accountable for management of PSH to act in the Program Manager’s absence.

·         Participate in grant research and writing, as needed and requested by Stephen Center’s Chief Operations Officer and Chief Development Officer.

·         Responsible for the supervision of all PSH employees and shall ensure quality and safety standards are met when hiring PSH employees.

·         Ensure all safety and security guidelines are followed.

·         Independently and in collaboration with 3^rd party vendors or partners to ensure compliance with Federal, State, and local standards, including Omaha Housing Authority.             

• Administer the policies and procedures of Stephen Center, Inc., and participate in the writing of core PSH documents, to include policies, procedures, and forms
• Responsible for oversight of all aspects of PSH building standards, resident care standards, and budget compliance
• Responsible for the oversight of all billing functions and payments
• Resident direct contact includes, but is not limited to, hearing and analyzing complaints, ensuring residents are notified of rules and regulations, as well as enforcing the rules, supervision of all programming
• Conducts self in a trauma informed manner of professionalism that is conducive to recovery from mental illness, co-occurring disorders and overall wellness, including a minimum of one year of continuous sobriety if in recovery, from the substance for which you are in recovery.
• Abides by all specific program and Agency procedures, policies, and requirements.
• Other responsibilities may be added at the discretion of the Chief Operations Officer.
• Other job duties as assigned.

Position Requirements:

·         Bachelor’s degree in property management, real estate, business management/administration, social or human services, or closely related field with a minimum of two (2) years of management experience preferred. An Associate’s degree with a minimum of three (3) years of management/supervision experience considered.

·         Strong work experience in an administrative position, with increasing levels of responsibility and supervision.

·         Experience with budget development and compliance.

·         Team player.

·         Excellent written, oral and interpersonal communication skills.

·         Proficiency with PC applications to include Microsoft Word, Microsoft Excel, PowerPoint, and Access.

·         Strong organizational and time management skills, as well as attention to detail.

·         Ability to manage and coordinate multiple tasks and balance long and short-term projects simultaneously.

·         Ability to work with staff quickly, accurately and effectively in a dynamic work environment.

·         Commitment to the utmost confidentiality in the handling of all Stephen Center, Inc. activities, records, files, etc.

• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate.
• Ability to two way verbally communicate
• Sitting - Periodically
• Standing/Walking - Periodically
• Kneeling – Periodically
• Pushing/Pulling– Periodically
• Lifting up to 20 pounds - Periodically

Great health benefits:

Medical

Dental and vision are 100% employer paid

Employer paid STD

Salary Range: $52,000-58,000

Other Benefits include:

SIMPLE IRA with 3% match

Paid PTO

Complimentary Life Insurance, Accidental Death/Dismemberment Insurance

10 paid holidays

Free Planet Fitness membership to 36th & L location-$120 value!

22% Discount at Verizon Wireless

Free on-site lunches

Monthly employee engagement activities, recognition opportunities and more!!

Stephen Center offers competitive salaries and a full array of benefits commensurate with NAM Guidelines.

Stephen Center is an Equal Opportunity Employer.

Thank you for your interest in Stephen Center!